A 99.9% Server Uptime
We’ve set up our hosting platform using reliable hardware and heavily tweaked software. Our system administrators have installed a tweaked version of SELinux on each of our hosting servers to guarantee optimal security and stability. We have set up several anti–DoS units coupled with powerful firewall programs to make sure our network is impenetrable and secure.
All hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to supply an enterprise–level web hosting service, you can barely trust the default network configuration in a datacenter. We have set up our own custom internal network so as to ensure the very best connection speed with the outside world.
And because of this, regardless of which datacenter facilities you choose: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not pleased with our services, or if you consider them insufficient, or if you decide that you require a VPS hosting rather than a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control of your domain names even if you delete your web hosting account with us.
24/7 Technical Support
When you manage a hosting firm, your tech support engineers are of chief importance. That is the reason why we have cautiously picked a highly proficient group of technicians, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tickets are responded to within sixty minutes and our average support ticket response time is just twenty minutes!