Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section integrated into our Site Control Panel features a selection of help articles and frequently asked questions. Aimed toward resolving any common problem that you might encounter, they are written by our support team of competent techs.

  • Top quality support service

  • Educational Video Clips

  • If you would rather watch how an action is fulfilled or how a problem is sorted out, rather than just reading about it, check out our selection of step–by–step video tutorials. They cover various issues and will help you swiftly learn how to work with our Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 client care service and come with a 60–minute ticket response time guarantee. Our practiced technical support engineers will be available to you 24–7 and will sort out any issue that you may possibly stumble upon within maximum 60 minutes after the ticket submission. In most instances, an answer will be given to you within 20 minutes.